Last Updated: June 7, 2018
My Education Group (“MEG”) is provider of educational services and operates the following websites and related smartphone mobile applications:
Data you provide to us
We collect information from you, such as first and last name, nickname, e-mail and mailing addresses, professional title, company name, your interests and password when you create an account to log in to our network or when you fill out one of our contact forms. For school students, we also may collect information on you, such as your name and gender which would be provided to us by your school. We also may retain information on your behalf, such as files and messages that you store using your account, as well as any assessment results you achieved through delivery of our service. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail. When you participate in one of our surveys, we may collect additional profile information. We also collect other types of personal information and demographic information that you provide to us voluntarily.
Data collected via technology
“Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site.
“Web Beacons” are digital images we use to log information on our Site and in our emails. We use web beacons to manage cookies, count visits, and to learn what marketing works and what does not. We also use web beacons to tell if you open or act on our emails.
“Flash Cookies” are used to store your preferences such as volume control or to display content based upon what you view on our websites to personalize your visit. Third party partners who provide certain features on our websites, such as videos, may place Flash cookies on your device. They may use Flash cookies to track your web browsing activity and to display personalized advertising. Flash cookies are different from other cookies because of the amount of, type of, and way in which data is stored. Cookie management tools provided by your browser usually will not remove Flash cookies. To learn more about Flash cookies, who has placed Flash cookies on your device, and how to manage privacy and storage settings for Flash cookies click here.
If you choose to use our referral service to tell a friend or personal contact about our Services, you represent that you have their consent to provide us your friend’s or personal contact’s name and email address.
You can choose whether to provide personal information to MEG, but note that you may be unable to access certain options, offers, and services if they require personal information that you have not provided. You can sign-up, and therefore consent, to receive email or newsletter communications from us. If you would like to discontinue receiving these communications, you can update your preferences by using the “Unsubscribe” link found in such emails or by contacting us using the information in the “Contact Us” section of this policy.
Data Subject Rights
You have certain rights with respect to your personal information as set forth below. Please note that in some circumstances, we may not be able to fully comply with your requests, or we may ask you to provide us with additional information in connection with your request, which may be personal information, for example, if we need to verify your identity or the nature of your request. In such situations, however, we will still respond to let you know of our decision.
To make any of the following requests, contact us using the contact details referred to in the “Contact Us” section of this policy.
Access: You can request more information about the personal information we hold about you. You can also request a copy of the personal information. We may require identification from you before agreeing to such a request.
Rectification: If you believe that any personal information we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. You can also correct some of this information directly by logging into your service account. Please contact us as soon as possible upon noticing any such inaccuracy or incompleteness.
Objection: You can contact us to let us know that you object to the collection or use of your personal information for certain purposes.
Erasure: You can request that we erase some or all of your personal information from our systems.
Restriction of Processing: You can ask us to restrict further processing of your personal information.
Portability: You have the right to ask for a copy of your personal information in a machine-readable format. You can also request that we transmit the data to another entity where technically feasible.
Withdrawal of Consent: If we are processing your personal information based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your personal information, if such use or disclosure is necessary to enable you to utilize some or all of our Services.
Right to File Complaint: You have the right to lodge a complaint about MEG’s practices with respect to your personal information with the supervisory authority of your country or EU Member State.
How long we retain your personal information depends on the type of data and the purpose for which we process the data.
Use of your data
Personal information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. MEG uses your personal information in the following ways: to create and maintain your account; to identify you as a user in our system; to operate, maintain, and improve our Site, Apps, and Services; to personalize and improve your experience; to send you administrative e-mail; to respond to your comments or inquiries; to send you surveys, promotional communications about our services with your permission; to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; and to make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback with your permission.
Disclosure of your personal information
We will share your personal information with third parties only in the ways that are described as follows or with your express consent.
Third Party Service Providers. We may share your personal information with third party service providers for the sole purpose of providing you with the Services that we offer you through our Site (“Internal Purposes”). For example, we may share data with service providers who host our websites or provide email services on our behalf.
We may also share information about you in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company. In these circumstances, we will only share information with a company that has agreed to data privacy standards no less stringent than our own. In the event that information is shared in this manner, notice will be posted on our Site.
We may also share de-identified and aggregated data with others for their own uses.
Social networking platforms
We may allow you to connect and share information with certain social networking platforms (“Social Networking Platforms”) (e.g., a Facebook application). By choosing to use these Social Networking Platforms, you allow MEG to share information with the Social Networking Platform. For example, you might use an application to publish MEG related notices on your Facebook wall. If you do not want us to continue to provide your information to the Social Networking Platform, you may change your privacy settings in the Social Networking Platform.
You can also access certain features of our Site using Social Networking Platforms. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name, email address, and other personal information to pre-populate an application.
Security of your personal information
MEG takes reasonable steps to help protect your personal information in an effort to prevent unauthorized access, use, or disclosure. Despite these measures, you should know that MEG cannot fully eliminate security risks associated with personal information. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. Any content you post while using the Services is at your own risk. If you have any questions about security on our Site or Apps, you can contact us at the contact information set forth below.
In situations where we are required to combine personal information about identified or identifiable individuals as provided to us about one customer with personal information about that individual as provided to us by another customer or from publicly available sources, wherever reasonably practicable we will use using reliable and verifiable anonymisation and de-identification techniques which ensure that the risk of any individual being reasonably identifiable in relation to the combined personal information is remote.
A special note about children
Note to Parents. We are required under the Children’s Online Privacy Protection Act (“COPPA”) and General Data Protection Regulation (“GDPR”), with limited exceptions, to obtain verifiable parental consent in order to collect, use or disclose personal information from Children. COPPA allows the Child’s school, school districts and other educational institutions (collectively, “Schools”) to obtain consent for the online collection of personal information from Children who are students of the School.
As required under COPPA, we allow Parents to make certain choices regarding the personal information submitted by their Children as described in this subsection. Parents should make any permitted requests with the School and have the School, as the Parent’s agent, pass on those requests to us. We may rely on the instructions that we receive from the School that we reasonably believe are given by a Child’s Parent to the School. For example, if a representative of the Child’s School contacts us and provides the Account information we request, we may assume that the person calling is acting on behalf of the Child’s Parent.
Parent’s Choices Regarding Information: In general, we offer Parents the same choices that we generally offer to other users with respect to the collection, use, retention and disclosure of their Child’s information. In addition, a Parent has the right to review the Child’s personal information, which the Parent may obtain by contacting the Child’s School. After review the Child’s personal information, the Parent may ask us to update or delete the Child’s personal information by requesting such changes through the Child’s School. A Parent may prohibit us from sharing a Child’s personal information with a third party by requesting such prohibition through the Child’s School. Notwithstanding any such requests, we may continue to share a Child’s personal information for Internal Purposes and Enforcement Purposes.
If a Parent chooses to prohibit any future collection, use or disclosure of the Child’s personal information, the Parent may do so by terminating the Child’s Account through the School, and requesting the deletion of the Child’s personal information through the School. Upon receiving such request from the Child’s School, we will delete the Child’s Account information from our live databases and all information and data stored for such Account. MEG will not have any liability whatsoever for any termination of the Account or related deletion of the Child’s personal information. When we delete personal information, it will be deleted from our active databases but may remain in our archives.
Sharing your Personal information
We do not sell or rent your personal information to third parties for marketing purposes unless you have granted us permission to do so.
We share personal information within MEG and its affiliated companies, and with third party service providers for purposes of data processing or storage.
We also share personal information with business partners, service vendors and/or authorized third-party agents or contractors in order to provide requested Services or transactions, including processing orders, processing credit card transactions, hosting websites, hosting event and seminar registration and providing customer support. We provide these third parties with personal information to complete/utilize the requested Product or transaction.
In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal information as set forth in this policy. As required by law, we may respond to subpoenas, court orders, or similar legal process by disclosing your Personal information and other related information, if necessary. We also may use personal information and other related information to establish or exercise our legal rights or defend against legal claims.
We collect and possibly share personal information and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of MEG’s terms of service, or as otherwise required by law.
Linked websites and third party services
Our websites and services may provide links to other third-party websites and services which are outside our control and not covered by this policy. We encourage you to review the privacy policies posted on these (and all) sites you visit or services you use.
Using Zoom or similar video conferencing technologies
In delivering our Service, we may use the video conferencing software Zoom.
Transfer and Storage of Personal information
Our Services are hosted in Australia and China. We may transfer your personal information to the United States of America, to any MEG affiliate worldwide, or to third parties acting on our behalf for the purposes of processing or storage. By using any of our Services or providing any personal information for any of the purposes stated above, you consent to the transfer and storage of your Personal information, whether provided by you or obtained through a third party, to Australia and China as set forth herein, including the hosting of such personal information on Australia and China servers.
We will notify users within 72 hours of any breach of this policy which results in an adverse affect on user privacy.
- Level 1, 272 Coventry Street, South Melbourne, Vic, Australia, 3205
- +61 (0) 3 9018 5347
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact at the above contact details.